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Privacy Policy

This Privacy Policy (“Policy”) explains how Associação Giracatavento (“Giracatavento,” “we,” “us,” or “our”) collects, uses, and manages your personal information, as well as your options for accessing, correcting, or deleting such information. Giracatavento is dedicated to promoting educational and recreational activities in Timor-Leste and, in the future, across other Portuguese-speaking countries (PALOP), while protecting the privacy and security of your personal data.

We value your trust and are committed to maintaining transparency, ensuring data security, and respecting your privacy. Giracatavento does not sell, rent, or share personal information with third parties, except as necessary to provide our services or as described in this Policy. This Policy also outlines our practices regarding compliance with applicable laws, particularly for individuals residing in the European Economic Area (EEA), the UK, or Switzerland.

1. Policy Scope

This Policy applies to the collection, use, and disclosure of personal information from the following categories of data subjects:

  • Website Visitors: Individuals who visit our website (www.giracatavento.pt) and interact with features such as the blog, online store, donation forms, and contact forms. This includes those who provide personal information to receive updates, participate in surveys, or provide feedback.

  • Donors: Individuals who provide donations through our website or other channels.

  • Customers: Individuals or entities purchasing products or services through our online store.

  • Administrative Users: Those managing accounts or services linked to Giracatavento.

  • End Users: Individuals who interact with our website’s features, including blogs, forums, or interactive areas.

Our websites and services are not intended for individuals under the age of eighteen. Giracatavento does not knowingly collect personal information from minors. If we become aware that we have collected information from someone under eighteen, we will promptly delete it.

2. Information We Collect

Website Visitors

  • Personal Information: Name, email address, and other contact details submitted through forms (e.g., to subscribe to newsletters or submit inquiries).

  • Log Files: Details such as IP addresses, browser types, referring URLs, and timestamps, which are stored to analyze usage and improve functionality.

  • Cookies and Tracking Technologies: Cookies are used to analyze behavior on our site, provide a personalized experience, and assist with marketing efforts. Visitors can manage cookie preferences via the “Cookie Preferences” link available on our website.

Donors and Customers

  • Donation and Purchase Information: Personal and transaction details, including billing information, associated with donations or purchases.

  • Payment Information: Secure handling of payment data for transactions. Full credit card numbers are not stored by us.

Administrative Users

  • Account Information: Names, emails, and other credentials required to manage accounts and access services.

End Users

  • Logs and Usage Data: Information about interactions with our website, such as IP addresses and system configuration data, to ensure service quality and security.

3. How We Use Your Information

Giracatavento processes personal information for the following purposes:

  • To operate, maintain, and improve our website and services.

  • To process donations and transactions, including sending receipts and confirmations.

  • To respond to inquiries and provide support.

  • To send newsletters, updates, and marketing communications with your consent.

  • To comply with legal obligations, prevent unauthorized access, and address fraudulent activities.

  • To enhance user experience through personalized website content and features.

4. Information Sharing

We share information under the following circumstances:

  • Service Providers: Trusted third-party vendors assisting with payments, hosting, and analytics. They are bound by confidentiality agreements.

  • Legal Requirements: To comply with legal obligations or protect Giracatavento’s rights.

  • With Consent: Where explicit consent is provided for sharing data.

Giracatavento does not allow third parties to use your information for their marketing purposes.

5. International Data Transfers

As a Portugal-based organization, we may store and process data in various regions, including the European Economic Area (EEA) and the U.S. We ensure compliance with applicable laws and implement safeguards for international transfers.

6. Your Rights

You have the right to:

  • Access, update, or delete your data.

  • Restrict or object to data processing.

  • Withdraw consent for communications.

Contact us at privacy@giracatavento.pt to exercise these rights. Requests will be addressed within 30 days.

7. Cookies and Analytics

We use cookies to enhance functionality, analyze traffic, and support marketing. Visitors can adjust their cookie settings through our website.

8. Data Security

We use encryption and other technical measures to safeguard your data against unauthorized access, alteration, or loss.

9. Changes to This Policy

Updates to this Policy will be posted on our website. Material changes will be communicated via email or a prominent notice on the website.

10. Contact Information

If you have questions about this Policy, please reach out to us:

Associação Giracatavento
Rua dos Silvais, 30
3150-221, Condeixa-a-velha
Coimbra, Portugal
Email: privacy@giracatavento.pt

Thank you for trusting Associação Giracatavento as we strive to empower future generations through education and creativity.